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Service accounts are intended to be special users that are not explicitly manageable through the users UI (just like "System" and the like), but are intended for identification of "services", not real people. The initial scope of this will be to allow authentication of SCIM clients, that will be able to provision users into and out of OpenProject. However, the general idea is to allow using service accounts for generic application-to-application communication as well. Given proper permissions and scopes (i.e. api_v3), it would also be possible to use a service account for requests against our normal APIv3.